Introducing Your Turnkey Insurance Solution

CIS is a full-service insurance solution for community banks

About Community Insurance Services

Community Insurance Services (CIS) was established in July 2020 as a consortium designed to assist community banks in the offering of retail and commercial insurance products.

Through CIS, community banks are provided access to a digital platform that allows their customers the ability to purchase more than 35 protection products offered by 40 insurance carriers. CIS maintains the insurance license and co-branded website for the consortium, monitors carrier ratings and stability, conducts employee training, provides monthly sales reports and delivers sales best practices to its members.

Historically, banks have faced substantial entry barriers in order to offer insurance products, such as establishing an agency or new subsidiary, making a large investment into a partner program and hiring licensed employees. CIS breaks down these entry barriers for community banks, enabling them to meet more of their customer needs, increase non-interest income and reduce the opportunities to competitive incursion.


“Of all the different projects RRSB has taken on in the past couple of years, forming a partnership with CIS was the easiest. From the onboarding process to the training to the referral system, the entire process has been great! The best part is, this is a relationship that provides value to our clients. Time and time again, CIS has saved our clients money on their insurance premiums while also providing excellent coverage.”

–Robbie Harvell, CEO of Roanoke Rapids Savings Bank

Meet Sara

Sara Webb is president of Community Insurance Services. Sara earned her business management degree from NC State University. Upon graduation, she joined BB&T through their Management Development Program, concentrating in insurance. She spent 16 years with BB&T Insurance Services before moving to PNC Insurance Services. Sara has more than 20 years of bank and insurance experience. Sara served as chairperson of the American Bankers Insurance Association (ABIA) and the Credit Industry Marketing Representative Organization (CIMRO). Sara holds her Chartered Life Underwriter (CLU), Registered Health Underwriter (RHU) and her Life/Health/P&C/LTC insurance licenses.

Sara Webb

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