Hurricane Helene Resources

State and Local Resources

List of Resources (Compiled by NC Department of Public Safety; Includes County Information, Open Shelters, and Assistance Locating Loved Ones)

ReadyNC.gov (Road Conditions, Power Outages, and Other Emergency Information)

North Carolina Emergency Management (A Division of the NC Dept. of Public Safety)

  • To Coordinate the Movement of Supplies, Equipment, and Other Resources in Western NC, email the NC Emergency Management Business Emergency Operations Center (NCEM-BEOC) at beoc@ncdps.gov

County Emergency Management Agencies

Disaster Unemployment Insurance

Small Business and Technology Development Center (SBTDC)

Economic Development Partnership of North Carolina (EDPNC)

NC Department of Insurance – What to Do Before, During, and After a Storm

Status of Public Water Supplies

Temporary Debris Storage/Waste Disposal

Federal Resources

Recovery Resource Guide for Local Business Owners (FEMA, SBA, and USDA Joint Collaboration)

Interagency Statement on Supervisory Practices Regarding Financial Institutions Affected by Hurricane Helene

DisasterAssistance.gov (List of Disasters, Application Deadlines for Federal Aid, Resource Locator)

Federal Emergency Management Agency (FEMA)

U.S. Small Business Administration (SBA)

Federal Home Loan Bank of Atlanta

Fannie Mae

Freddie Mac

U.S. Department of Veterans Affairs (VA)

U.S. Department of Agriculture (USDA)

U.S. Department of Housing and Urban Development (HUD) / Federal Housing Administration (FHA)

Emergency Communications

  • Connect to a Satellite with Your iPhone
    • With iPhone 14 or later (all models), you can connect your iPhone to a satellite to text emergency services, request roadside assistance, message friends and family, and share your location — all while you’re off the grid with no cellular and Wi-Fi coverage.
  • Get Emergency Help Through a Satellite with Your Pixel Phone
    • If you’re in an emergency situation without Wi-Fi or mobile network, you can try to connect with emergency services through satellite. This feature is currently available in the US only (except Hawaii and Alaska). This feature is available on Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, and Pixel 9 Pro.

Legal Resources

Loss Mitigation Procedures (Real Estate Settlement Procedures Act / Regulation X – 12 CFR Section 1024.41)

Small Servicer Exemption to Mortgage Servicing Requirements

RESPA (Regulation X) and Truth in Lending Act (Regulation Z) Mortgage Servicing Rules – Small Entity Compliance Guide

NC Requirements for Deferrals of Principal and/or Interest on Home Loans

  • See subsections (g) and (h) of NC General Statute 24-1-1A (for loan amounts less than $300,000)
  • Exempt transactions are covered in NC General Statute 24-9 (see subsection (b))
  • Special rules apply to home equity lines of credit (see 24-1.2A and 24-9(a)(2) and (c))

Other Resources

Hurricane Helene Relief Fund (Established by NCBA to Help Bank Employees)

American Bankers Association (ABA) Foundation – Disaster Relief Program

Independent Community Bankers Association (ICBA) Foundation – Hurricane Helene Relief Fund

NC General Assembly – Disaster Recovery Act of 2024

Restaurant Disaster Relief Fund