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X-WR-CALDESC:Events for North Carolina Bankers Association
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DTSTART;TZID=America/New_York:20250430T000000
DTEND;TZID=America/New_York:20250430T000000
DTSTAMP:20260509T101334
CREATED:20250317T194501Z
LAST-MODIFIED:20250317T194827Z
UID:10000093-1745971200-1745971200@ncbankers.org
SUMMARY:Coaching Effectiveness for Supervisors and Managers (2 SHRM-CP Credits)
DESCRIPTION:This webinar teaches managers and supervisors how to improve their staff’s performance with on-purpose and spontaneous coaching. We’ll define coaching and identify coaching success factors. \nIf you’re looking for ways to encourage your staff to cross-sell and knock it out of the park with sizzling customer service\, tune in to learn how to do just that. Do you wonder if some of your staff is just showing up instead of stepping up? Get busy putting effective coaching skills in your leadership toolkit.
URL:https://ncbankers.org/event/coaching-effectiveness-for-supervisors-and-managers-2-shrm-cp-credits/
CATEGORIES:Customer Service,Deposit,Deposit Accounts,General Compliance,Human Resources,Lending,Management/Employee Development,OnCourse Webinars
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DTSTART;TZID=America/New_York:20250430T000000
DTEND;TZID=America/New_York:20250430T000000
DTSTAMP:20260509T101334
CREATED:20250317T194500Z
LAST-MODIFIED:20250317T194827Z
UID:10000092-1745971200-1745971200@ncbankers.org
SUMMARY:Leveraging Multi-Generational Talent: A Leadership Workshop (1.5 SHRM-CP Credits)
DESCRIPTION:In today’s diverse workplace\, getting along with people from different generations can feel like a tricky puzzle. This webinar flips the script by turning these age differences from challenges into chances to tap into a variety of talents. \nYou’ll get to know the unique traits of the five generations in the workforce and discover how to use this diversity to your advantage through fun discussions and activities. We’ll also cover easy-to-use communication tips to make sure everyone\, no matter their age\, can understand and relate to your messages. \nYou’ll learn how to give and receive feedback in a way that respects everyone and builds understanding. This session is perfect for leaders\, managers\, and anyone keen on improving relationships across different generations in the workplace.
URL:https://ncbankers.org/event/leveraging-multi-generational-talent-a-leadership-workshop-1-5-shrm-cp-credits/
CATEGORIES:Customer Service,Human Resources,Management/Employee Development,OnCourse Webinars,Sales,Teller
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DTSTART;TZID=America/New_York:20250429T000000
DTEND;TZID=America/New_York:20250429T000000
DTSTAMP:20260509T101334
CREATED:20250317T194428Z
LAST-MODIFIED:20250317T194827Z
UID:10000091-1745884800-1745884800@ncbankers.org
SUMMARY:IRA Beneficiary Payouts Workshop
DESCRIPTION:Beneficiary options have had significant changes in the last four years – more so than they’ve had in over 20 years. There are many questions that must be asked and answered before you can explain the options available. In this interactive workshop\, you will learn the most important questions to be asked to solve the more complicated scenarios.
URL:https://ncbankers.org/event/ira-beneficiary-payouts-workshop/
CATEGORIES:Customer Service,Deposit,Deposit Accounts,IRAs,OnCourse Webinars,Reporting,Teller,Trusts
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DTSTART;TZID=America/New_York:20250417T000000
DTEND;TZID=America/New_York:20250417T000000
DTSTAMP:20260509T101334
CREATED:20250317T194357Z
LAST-MODIFIED:20250317T194828Z
UID:10000081-1744848000-1744848000@ncbankers.org
SUMMARY:Demystifying Trusts: Establishing Deposit Accounts and Loans
DESCRIPTION:Financial institutions are required to complete transactions for customers who have created revocable and irrevocable trusts. To protect your financial institution’s interests when using these documents\, it is imperative to understand the basic do’s and don’ts. \nThis presentation will provide best practices for dealing with these complex legal documents\, including establishing the relationship\, changing titles\, and performing loan and deposit transactions. We’ll also cover what happens when the trust co-owns an account with another trust or person. This webinar does not provide detailed information on any particular state’s laws.
URL:https://ncbankers.org/event/demystifying-trusts-establishing-deposit-accounts-and-loans/
CATEGORIES:Compliance,Customer Service,Deposit,Lending,OnCourse Webinars,Risk Management/Legal,Trusts
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250402T000000
DTEND;TZID=America/New_York:20250402T000000
DTSTAMP:20260509T101334
CREATED:20250317T194304Z
LAST-MODIFIED:20250317T194458Z
UID:10000060-1743552000-1743552000@ncbankers.org
SUMMARY:Safe Deposit Boxes: Opening\, Managing\, and Avoiding Potential Legal Issues
DESCRIPTION:We all know safe deposit boxes are an essential part of any financial institution\, but did you know that neglecting their proper maintenance and security measures can lead to compliance and legal issues? In this session\, we’ll explore the importance of having detailed procedures and strong controls for opening and maintaining safe deposit boxes
URL:https://ncbankers.org/event/safe-deposit-boxes-opening-managing-and-avoiding-potential-legal-issues/
CATEGORIES:BSA,Compliance,Customer Service,OnCourse Webinars,Safe Deposit,Teller
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