The Rules and Regulations Governing ACH Transactions (1.8 AAP Credits)

This webinar is ideal for ACH operations professionals, compliance officers, risk managers, and anyone responsible for ensuring the proper execution of ACH transactions. By the end of this session, you will have a grasp of the rules and regulations that govern ACH transactions and be well-prepared to apply them effectively in your organization.

4 Steps to a Practical Business Continuity Management Plan

This session is ideal for IT and IS professionals who need to understand the strategic and regulatory aspects of cybersecurity to better support their organization’s goals. Attendees will gain valuable insights into current cybersecurity threats, regulatory guidance, and best practices for developing a robust cybersecurity program.

BSA/AML and OFAC Compliance – 3 Part Series – Part 1 (7.5 CRCM Credits)

These rules impact anyone in your institution who has direct dealings with customers, such as Customer Service Representatives and tellers. But others are impacted as well, like loan officers and others who make important customer-related decisions. Compliance officers, auditors, attorneys, and management too will benefit from this information, as well, as they often are the ones who must draft these complex programs, administer them, and audit them.

Selling in the Teller Line: Using the BRIGHT Approach (1.5 SHRM-CP Credits)

This session is ideal for tellers, frontline staff, and supervisors who want to improve customer interactions, enhance their recommendation skills, and contribute to the success of their institution through exceptional service. Whether new to the role or experienced, participants will gain practical tools they can immediately implement at their stations.

Security Awareness Training: Best Practices for Keeping Your Employees Engaged

This session is ideal for IT and IS professionals who need to understand the strategic and regulatory aspects of cybersecurity to better support their organization’s goals. Attendees will gain valuable insights into current cybersecurity threats, regulatory guidance, and best practices for developing a robust cybersecurity program.