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  • Adverse Action Compliance Workshop (3 CRCM Credits)

    How and when to notify applicants when denying a loan applicationHandling withdrawn applications
    Processing counteroffers
    Common errors and audit findings in the adverse action process
    Second reviews of adverse action notices for dual purposes
    The interplay of ECOA and FCRA for adverse actions
    Current requirements for business applications and an outline of pending small business application handling (can you say 1071?)
    Ideas/tips/tools from other bankers to try in your bank

  • Introduction to Consumer Lending

    Learn about the basics of consumer lendingExplore marketing consumer loans
    Gain an understanding of how institutions make consumer lending decisions based on the five C’s of credit
    Review the basics of consumer loan structure, support, documentation, and compliance with an auto loan, RV loan, and HELOC as examples
    Apply consumer lending through “case studies”

  • CRE Appraisals: Regulations and the Review Process

    Overview of guidelines and issues critical to CRE appraisalsThe five minimum standards and what they really mean
    Types of reviews, as suggested by the guidelines
    Administrative/compliance review, plus a sample checklist
    Technical/internal review, plus a sample checklist
    Outside/third-party review, plus sample comments
    Ideas for setting dollar limits
    Ideas for screening for Uniform Standards of Appraisal Practice (USPAP) as of Jan. 1, 2020
    Appraisal review outcomes and when to request revisions

  • Credit Push Fraud Compliance: Navigating the Latest ACH, RTP, and FedNow® Rule Changes and Requirements (1.8 AAP Credits)

    The mechanics of credit push fraud: How fraudsters exploit weaknesses in electronic payment systemsACH Rule Updates: New requirements designed to mitigate fraud risks, including their impact on your operations.
    RTP Rules and Compliance: Specific guidelines and best practices to protect against fraud in real-time payments
    FedNow Fraud Prevention: Explore the built-in security features and rule requirements aimed at safeguarding instant payments
    Practical Strategies: Implementing effective fraud detection and prevention measures across your payment systems

  • Call Report Loan Activities and Lending Schedules – Part 1 (2 Part Series) (4 CPE Credits)

    RC: How to report your loan portfolioRI: Properly reporting loan income
    RC-C: Loan classifications and type codes
    RC-C: Memoranda: Reporting modified loans
    RC-K: Reporting average balances of loans
    RC-L: Reporting unused commitments and letters of credit
    RC-M: Reporting insider loans
    RC-N: Reporting past due loans, non-accrual loans, and modified loans
    RI-B: Charge-offs, recoveries, and changes in the ACL
    RI-C: Reporting the ACL

  • 2025 BSA & AML Update Seminar w/ Patti Joyner

    PROGRAM INFORMATION Patti Joyner is returning to lead our compliance experts through the various updates in BSA and AML. Expand your sta?’s understanding and expertise in some of the most critical skills they will ever possess – skills that can protect your profits in these very challenging times of tight margins and sustained high expectations! Exam […]

  • Call Report Loan Activities and Lending Schedules – Part 2 (2 Part Series) (4 CPE Credits)

    RC: How to report your loan portfolioRI: Properly reporting loan income
    RC-C: Loan classifications and type codes
    RC-C: Memoranda: Reporting modified loans
    RC-K: Reporting average balances of loans
    RC-L: Reporting unused commitments and letters of credit
    RC-M: Reporting insider loans
    RC-N: Reporting past due loans, non-accrual loans, and modified loans
    RI-B: Charge-offs, recoveries, and changes in the ACL
    RI-C: Reporting the ACL

  • Security Awareness Training: Best Practices for Keeping Your Employees Engaged

    Cyber Threat’s New NormalPeople, Process, and Technology – which is the weakest link?
    Compliance-based vs. Proactive Security Awareness Training
    Building an Effective Security Awareness Training Program (for all areas of your organization)
    Topical Training Ideas
    Why Accountability Matters Most

  • Opening New Accounts – Part 1 (3 Part Series)

    6-Step Account Opening ProcessTIN Compliance
    Personal Account Ownership Overview
    Personal/Consumer Account Difficult Scenarios
    Opening Accounts for Minors – UTMA
    Who Can Access An Account During Lifetime And At Death

  • Opening New Accounts – Part 3 (3 Part Series)

    Defining Trustee, Personal Representative, and Fiduciary Roles and ResponsibilitiesTIN Compliance for Trust, Minor and Fiduciary Accounts
    Proper Account Titling
    Formal vs. Informal Trust Comparison
    Key Questions to Ask When Setting Up Trust Accounts
    Six Pieces of Required Information For all Trust Accounts
    Revocable vs. Irrevocable Trust Accounts
    Payable on Death (POD)
    As Trustee For, In Trust For, Totten Trusts
    Minor Accounts

  • Fair Lending Workshop for Community Banks (2.5 CRCM Credits)

    This workshop will be advantageous to anyone with hands-on responsibilities for Fair Lending and/or Community Reinvestment Act compliance as well as those handling loan adverse actions and loan exceptions. This can include loan officers, loan processors responsible for denials and/or second review, compliance officers, and auditors.

  • 2025 Call Report Preparation: 2 Day Streaming – Part 1 (12 CPE Credits)

    Preparer, Reviewer, or Signer: Perfect for all experience levels
    Loan Officers and Assistants: Gain a deeper understanding of proper loan coding and reporting
    Call Report Teams: Stay updated on critical changes to ensure your team is aligned and compliant. Regulators recommend annual training – this is your chance to check that box and gain practical tools you’ll use every quarter

  • BSA/AML and OFAC Compliance – 3 Part Series- Part 1 (7.5 CRCM Credits)

    These rules impact anyone in your institution who has direct dealings with customers, such as Customer Service Representatives and tellers. But others are impacted as well, like loan officers and others who make important customer-related decisions. Compliance officers, auditors, attorneys, and management too will benefit from this information, as well, as they often are the ones who must draft these complex programs, administer them, and audit them.

  • 2025 Call Report Preparation: 2 Day Streaming – Part 2 (12 CPE Credits)

    Preparer, Reviewer, or Signer: Perfect for all experience levels
    Loan Officers and Assistants: Gain a deeper understanding of proper loan coding and reporting
    Call Report Teams: Stay updated on critical changes to ensure your team is aligned and compliant. Regulators recommend annual training – this is your chance to check that box and gain practical tools you’ll use every quarter