Events Search and Views Navigation

Event Views Navigation

Today

2025 Deposit Regulatory Update: All-Day Streaming (7 CRCM Credits)

Reopening closed accountsGiving customers information on their accounts promptly
Recurring overdraft fees
Authorize positive settle negative on debit cards and overdrafts
Regulation E: Stop payments, error investigation, and resolution
Transfers from savings on overdrafts
Regulation DD on product changes
Deposit Disclosures: What ownership types get what?
FDIC digital logo changes effective May 1
Update on beneficial ownership
Old practices – affidavits of loss on CDs
Handling POAs, estates, and trusts

Health Savings Accounts: Financial Institution vs. Customer Responsibility

What are the HSA contribution limits for 2025?
How are employer and employee contributions reported?
What do we do if a customer contributes too much to an HSA?
How do we replace funds for overpayment due to a medical procedure?
What happens to the HSA when the owner dies?
How do we handle online transfers between HSA and non-HSA accounts?
What happens if an HSA account is overdrawn?

Bank Accounting: Boot Camp on the Basics – 5 Part Series

An overview of the Accounting Standards Codification (ASC) and the concept of Generally Accepted Accounting Principles in the United States (U.S. GAAP) and the role of the Financial Accounting Standards Board (FASB)Examples and exercises to illustrate accounting transactions for major asset, liability, equity, income, and expense items will play a significant role in the learning experience
Discussions related to basic and important internal controls with description of why controls are important to the overall accounting and financial reporting process of the institution
The basic concept of consolidation accounting with sample eliminating entries will be provided
Take-away accounting exercises will be provided to participants after each session
The presentation materials and the extensive exhibit take-aways provide a future reference source to all participants on the accounting topics covered

Branch Manager Bootcamp: Leading Service Excellence

Objective:This session focuses on the relationship building process to identify how to gain the trust of your client, gain a larger share of wallet, and present solutions that solve your clients’ needs. Key Skill Transfers/Takeaways: Mastering pre-call planning. Learning to call virtually or in-person on the right (most profitable) clients and prospects. Building relationships with […]

2025 BSA Officer and Staff Update: All-Day Streaming (7 CRCM Credits)

Proposed AML/CFT Program ChangesBeneficial Ownership Update
SAR Decision-Making
Writing a Good SAR Narrative
Customer Identification Program and Customer Due Diligence
High-Risk Customers and the Questionnaire
314a and 314b
Record Keeping – funds transfers and monetary instruments

The Right of Setoff: What Institutions Need to Know

The legal requirements to create a right of setoff
The difference between a contractual right of setoff and a statutory right of setoff
The differences between setoff, garnishment, and foreclosure of security interest, and why these terms are frequently misused
What happens when a third party is competing with your financial institution’s right of setoff
How the automatic stay in bankruptcy affects the right of setoff

How to Craft an Effective Commercial Loan Write-Up

Review effective commercial loan write-upsDiscuss types, styles, and components parts
Cover the financial analysis section
Assess the company’s strategic plan and management’s strengths/ weaknesses
Analyze the risk assessment and mitigation section as a summary of the loan presentation
Summarize the concepts by reviewing three loan write-ups

Bank Accounting: Boot Camp on the Basics – 5 Part Series

An overview of the Accounting Standards Codification (ASC) and the concept of Generally Accepted Accounting Principles in the United States (U.S. GAAP) and the role of the Financial Accounting Standards Board (FASB)Examples and exercises to illustrate accounting transactions for major asset, liability, equity, income, and expense items will play a significant role in the learning experience
Discussions related to basic and important internal controls with description of why controls are important to the overall accounting and financial reporting process of the institution
The basic concept of consolidation accounting with sample eliminating entries will be provided
Take-away accounting exercises will be provided to participants after each session
The presentation materials and the extensive exhibit take-aways provide a future reference source to all participants on the accounting topics covered

Writing Procedures for Personal and Business Accounts: CIP/CDD, Risk, TIN Reporting

Review federal laws we have to cover in the opening of accountsLearn the different ownership types that we should set up sample signature cards and screenshots for
You will receive a checklist for documents for every type of business and nonprofit accounts
How to set up a manual like this if you are in more than one state
What questions should we ask and research for state law purposes
You will receive a template to start the hard work and lots of guidance to help you in the process

Active Listening Unlocked: A Leadership Workshop (1.5 SHRM-CP Credits)

Analyze your listening skills and identify areas of strength and areas for improvementExamine the five key principles of active listening
Gain skills in reading and interpreting body language to identify nonverbal cues
Develop the ability to stop interrupting and refrain from making premature judgments
Explore the “magic skill” of validation and how it elevates trust in a relationship

What to Do When a Customer Dies

Documents required upon the death of an individual
Actions to be taken on deposit accounts owned by the decedent
How to deal with the decedent’s estate or lack thereof
How to handle death as a default on a loan
Mortgage servicing rules that impact consumer mortgage loans after death
What to know about doing business with the borrower’s estate

Dealing with Appraisals and Valuations: Regulations and Requirements, including Recent Developments – Part 1 (2 Part Series) (5 CRCM Credits)

What is an appraisal? What is an evaluation? What is the difference?
What are the requirements of an appraisal? What does it look like?
When must we get what? Exemptions, threshold amounts, and evaluations (including when you don’t need anything at all)
Selecting the appraiser: Who does this? Who can do it?
Board of Director responsibilities and the approved appraiser list
Appraiser selection criteria – licensed vs. certified
Independence of the appraisal function
Readdressed and transferred appraisals

Call Report Loan Activities and Lending Schedules – Part 1 (2 Part Series) (4 CPE Credits)

RC: How to report your loan portfolioRI: Properly reporting loan income
RC-C: Loan classifications and type codes
RC-C: Memoranda: Reporting modified loans
RC-K: Reporting average balances of loans
RC-L: Reporting unused commitments and letters of credit
RC-M: Reporting insider loans
RC-N: Reporting past due loans, non-accrual loans, and modified loans
RI-B: Charge-offs, recoveries, and changes in the ACL
RI-C: Reporting the ACL

2025 BSA & AML Update Seminar w/ Patti Joyner

PROGRAM INFORMATION Patti Joyner is returning to lead our compliance experts through the various updates in BSA and AML. Expand your sta?’s understanding and expertise in some of the most critical skills they will ever possess – skills that can protect your profits in these very challenging times of tight margins and sustained high expectations! Exam […]

Call Report Loan Activities and Lending Schedules – Part 2 (2 Part Series) (4 CPE Credits)

RC: How to report your loan portfolioRI: Properly reporting loan income
RC-C: Loan classifications and type codes
RC-C: Memoranda: Reporting modified loans
RC-K: Reporting average balances of loans
RC-L: Reporting unused commitments and letters of credit
RC-M: Reporting insider loans
RC-N: Reporting past due loans, non-accrual loans, and modified loans
RI-B: Charge-offs, recoveries, and changes in the ACL
RI-C: Reporting the ACL

CRE Appraisals: Components, Approaches to Value & Cap Rates

Types of appraisals by formatWhat to look for within the assumptions and limiting conditions
Property ownership interests clarified (fee simple, leased fee, etc.)
Highest and best use of the property
Approaches to value
Cost approach and information useful in the underwriting and loan structuring process
Income approach options of discounted cash flow (DCF) and direct capitalization

Security Awareness Training: Best Practices for Keeping Your Employees Engaged

Cyber Threat’s New NormalPeople, Process, and Technology – which is the weakest link?
Compliance-based vs. Proactive Security Awareness Training
Building an Effective Security Awareness Training Program (for all areas of your organization)
Topical Training Ideas
Why Accountability Matters Most

Deposit Operations: First Quarter Update

Who is liable to whom on checks? Altered, forged, and fraudulent itemsRule 9
Regulation CC Inflation Changes
FDIC Logo, Advertising, and Digital Changes
Regulation E Unauthorized Transactions, Stop Payments, and Reopening Closed Accounts
IRA Update: Domestic Abuse, Emergency Savings, Terminal Illness exceptions and repayments
Nonresident Alien Interest Reporting
Overdrafts and Junk Fees