Many head tellers are teaching the next generation of tellers who will go on to manage our financial institutions in the future. You will learn the importance of cash handling, the legal issues behind checks, how to place holds, and many security and fraud procedures. Learn how to stay in compliance, minimize fraud and help […]
Check fraud losses are estimated to exceed $18 billion each year. With more and more altered and counterfeit checks flooding financial institutions, this number is sure to increase. Unfortunately, many financial institutions fail to teach front-line staff the fundamentals of avoiding check fraud. Further, when a loss does occur, some institutions don’t understand how the […]
This practical, engaging workshop is built specifically for busy managers, supervisors, and lead staff who feel overloaded, stretched thin, or unsure how to delegate without risking dropped balls or damaged trust.
Institutions must be familiar with the standard means for compliance and the risk management process, as well as what is important today in this dynamic regulatory environment. Technical compliance is no longer the only issue to be concerned about, as UDAP/UDAAP can found even though every “normal” compliance requirement may have been strictly followed. In […]
This course is designed to provide community institutions with skills necessary to analyze non-traditional borrowers such as non-profit organizations. It will introduce participants to the various types of NPOs and present appropriate methods of analyzing and lending to these types of entities.
Experience the premier event for HR and Training Professionals in the banking, credit union, and non-bank sector. It’s where careers take off, institutions begin to scale, and industry leaders unite. #BankTrainers2025 is right for you if you want to … Get inspired – Hear from top training and HR speakers, leaving you inspired and ready […]
Federal fair lending enforcement actions against financial institutions continue to poise huge risks to any intuition, regardless of size or complexity. In this session, you’ll review the key elements of an effective fair lending program, gain tactical tips for maintaining compliance, and learn to avoid common challenge areas that leave your institution open to unnecessary […]
This program emphasizes the core skills necessary to review and analyze small business lending requests. It gives participants the financial skills and confidence to ask appropriate questions to uncover financing needs. The result is a more profitable customer relationship.
Are capital transactions leaving you puzzled? Accurate financial reporting isn’t just a regulatory requirement. It’s the backbone of institutional integrity. Join us for an exclusive 90-minute webinar that demystifies capital transactions and empowers you to navigate Schedule RI-A: Changes in Bank Equity Capital with confidence.
This webinar will cover the consumer lending process from the application to the decision stage. After completing this webinar, the participants will have a better understanding of underwriting consumer loans from the application, investigation, evaluation, and decision stage.
Whether your institution lacks a cohesive strategy or wants to review existing plans, this webinar will address critical questions about your institution’s vision, employee alignment with that vision, cultural and brand consistency, risk identification, and having the right people in the right roles. After attending this webinar, you will be able to clarify your vision, […]
Last year, the regulatory agencies, as well as HUD, FHFA, and Fannie Mae and Freddie Mac, issued their Final Interagency Guidance on ROVs, which creates clear expectations on mortgage lenders to formulate and execute programs to provide customers with access to ROV requests, as well as how to handle them once received. Final regulations were […]
Let’s get down to the basics. We will cover requirements, guidelines, and rules for lending. All information in the webinar will be clearly documented in a colorful and user-friendly handbook. This is a wonderful resource that lenders, loan processors, and compliance officers will refer to time and time again. In addition to providing compliance summaries, […]
Under the E-Sign Act, a consumer must (among other things) provide consent electronically and in a manner that reasonably demonstrates that he or she can access the electronic record in the format used by the institution. Obtaining this consent before you provide electronic disclosures is essential. In this session, we will detail the requirements of […]
During the webinar, we will review line-by-line the text fields and requirements to complete the SAR.
IRA Distributions are the subject that breeds the most questions. There have been three different ages in the last five years determining when IRA owners must begin mandatory distributions from their IRAs. It’s been difficult to explain the difference between when the new regulation becomes “effective” vs. when the regulation will actually “affect” an IRA […]
In today’s world, nearly every business function can be outsourced to a cloud provider. However, outsourcing a business function does not outsource the risk of protecting your customer information. Proactive vendor management is essential for organizations to make the right business decisions about the partners they choose. Combining Vendor Management with a strong Incident Response […]
We will discuss the function and responsibilities of each department in your institution, so you can see how your role impacts your fellow employees and your accountholders. In addition, we will touch on how mobile banking and mobile transactions enhance and support the “traditional” products and services offered by financial institutions. We will also detail […]
How successful do you expect your tellers to be? How big is the gap between what you want and what they deliver on? This program will help you see how you can put coaching techniques into your leadership skills and get positive and meaningful results.
Participants will gain practical knowledge on defining and implementing robust back-testing methodologies, focusing on the analysis of weighted average loss and prepayment rates across active vintages. We will explore how to compare forecasted results with actual outcomes, identify historical trends, evaluate charge-off cycles, and document findings to drive meaningful model configuration updates. Attendees will enhance […]