• Check Frauds and Scams

    Remember the common components of a check
    Handle account holders who present counterfeit items
    Distinguish between recover rights on alterations, fraudulent items, and forged endorsements
    Use Regulation CC Holds and other tools to prevent loss
    Identify check washing, cash back scams, fraudulent items, check kiting, and other types of check fraud
    Listen to what your account holder is saying to determine if check is legitimate

  • IRA Reporting to the IRS: Getting it Right!

    What boxes need to be completed on the 1099-R IRA distribution reporting?What is the definition of a “Recipient” for reporting purposes?
    What alphabetical and/or numerical codes are used in box 7 of the 1099-R for each type of withdrawal?
    How do we report IRA owner and beneficiary names on the 5498?
    What types of contributions report in which box?
    How do we report repayments, postponed contributions, and late rollovers?
    Can the 5498 be used as the annual RMD notice to customer in required distribution?
    How can we minimize incorrect reporting by accessing reports before submission to the IRS?
    What are the steps for correcting a bank reporting error?

  • Adverse Action Compliance Workshop (3 CRCM Credits)

    How and when to notify applicants when denying a loan applicationHandling withdrawn applications
    Processing counteroffers
    Common errors and audit findings in the adverse action process
    Second reviews of adverse action notices for dual purposes
    The interplay of ECOA and FCRA for adverse actions
    Current requirements for business applications and an outline of pending small business application handling (can you say 1071?)
    Ideas/tips/tools from other bankers to try in your bank

  • Understanding & Using the Medallion Signature Guarantee Accurately

    Explain the basic laws governing the medallion signature guarantee programsDetermine when to utilize the medallion signature guarantee stamp
    Recognize potential conflicts of interest
    Understand the warranties represented by the stamp and the potential liability your institution faces if these are breached
    Identify best practices to mitigate risk to you and your institution
    Distinguish between signature guarantees, medallion signature guarantees, and notaries

  • CRE Appraisals: Regulations and the Review Process

    Overview of guidelines and issues critical to CRE appraisalsThe five minimum standards and what they really mean
    Types of reviews, as suggested by the guidelines
    Administrative/compliance review, plus a sample checklist
    Technical/internal review, plus a sample checklist
    Outside/third-party review, plus sample comments
    Ideas for setting dollar limits
    Ideas for screening for Uniform Standards of Appraisal Practice (USPAP) as of Jan. 1, 2020
    Appraisal review outcomes and when to request revisions

  • Alert! Proposed BSA/AML Program Rule Changes

    Statement on the Purpose of an AML/CFT Program RequirementInserting the Term “CFT” Into the Program Rules
    Defining “AML/CFT Priorities”
    “Effective, Risk-Based, and Reasonably Designed” AML/CFT Program Requirements
    Risk Assessment Process
    Identifying and Evaluating ML/TF and Other Illicit Finance Activity Risks
    Review of Reports Filed Pursuant to 31 CFR Chapter X
    Other Components of an Effective, Risk-Based, and Reasonably Designed AML/CFT Program

  • 2025 Deposit Regulatory Update: All-Day Streaming (7 CRCM Credits)

    Reopening closed accountsGiving customers information on their accounts promptly
    Recurring overdraft fees
    Authorize positive settle negative on debit cards and overdrafts
    Regulation E: Stop payments, error investigation, and resolution
    Transfers from savings on overdrafts
    Regulation DD on product changes
    Deposit Disclosures: What ownership types get what?
    FDIC digital logo changes effective May 1
    Update on beneficial ownership
    Old practices – affidavits of loss on CDs
    Handling POAs, estates, and trusts

  • 2025 BSA Officer and Staff Update: All-Day Streaming (7 CRCM Credits)

    Proposed AML/CFT Program ChangesBeneficial Ownership Update
    SAR Decision-Making
    Writing a Good SAR Narrative
    Customer Identification Program and Customer Due Diligence
    High-Risk Customers and the Questionnaire
    314a and 314b
    Record Keeping – funds transfers and monetary instruments

  • The Right of Setoff: What Institutions Need to Know

    The legal requirements to create a right of setoff
    The difference between a contractual right of setoff and a statutory right of setoff
    The differences between setoff, garnishment, and foreclosure of security interest, and why these terms are frequently misused
    What happens when a third party is competing with your financial institution’s right of setoff
    How the automatic stay in bankruptcy affects the right of setoff

  • Writing Procedures for Personal and Business Accounts: CIP/CDD, Risk, TIN Reporting

    Review federal laws we have to cover in the opening of accountsLearn the different ownership types that we should set up sample signature cards and screenshots for
    You will receive a checklist for documents for every type of business and nonprofit accounts
    How to set up a manual like this if you are in more than one state
    What questions should we ask and research for state law purposes
    You will receive a template to start the hard work and lots of guidance to help you in the process

  • What to Do When a Customer Dies

    Documents required upon the death of an individual
    Actions to be taken on deposit accounts owned by the decedent
    How to deal with the decedent’s estate or lack thereof
    How to handle death as a default on a loan
    Mortgage servicing rules that impact consumer mortgage loans after death
    What to know about doing business with the borrower’s estate

  • Dealing with Appraisals and Valuations: Regulations and Requirements, including Recent Developments – Part 1 (2 Part Series) (5 CRCM Credits)

    What is an appraisal? What is an evaluation? What is the difference?
    What are the requirements of an appraisal? What does it look like?
    When must we get what? Exemptions, threshold amounts, and evaluations (including when you don’t need anything at all)
    Selecting the appraiser: Who does this? Who can do it?
    Board of Director responsibilities and the approved appraiser list
    Appraiser selection criteria – licensed vs. certified
    Independence of the appraisal function
    Readdressed and transferred appraisals

  • Deposit Operations: First Quarter Update

    Who is liable to whom on checks? Altered, forged, and fraudulent itemsRule 9
    Regulation CC Inflation Changes
    FDIC Logo, Advertising, and Digital Changes
    Regulation E Unauthorized Transactions, Stop Payments, and Reopening Closed Accounts
    IRA Update: Domestic Abuse, Emergency Savings, Terminal Illness exceptions and repayments
    Nonresident Alien Interest Reporting
    Overdrafts and Junk Fees

  • Opening New Accounts – Part 1 (3 Part Series)

    6-Step Account Opening ProcessTIN Compliance
    Personal Account Ownership Overview
    Personal/Consumer Account Difficult Scenarios
    Opening Accounts for Minors – UTMA
    Who Can Access An Account During Lifetime And At Death