Deposit Operations Manager/Specialist

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  • IRA Reporting to the IRS: Getting it Right!

    What boxes need to be completed on the 1099-R IRA distribution reporting?What is the definition of a “Recipient” for reporting purposes?
    What alphabetical and/or numerical codes are used in box 7 of the 1099-R for each type of withdrawal?
    How do we report IRA owner and beneficiary names on the 5498?
    What types of contributions report in which box?
    How do we report repayments, postponed contributions, and late rollovers?
    Can the 5498 be used as the annual RMD notice to customer in required distribution?
    How can we minimize incorrect reporting by accessing reports before submission to the IRS?
    What are the steps for correcting a bank reporting error?

  • 2025 Deposit Regulatory Update: All-Day Streaming (7 CRCM Credits)

    Reopening closed accountsGiving customers information on their accounts promptly
    Recurring overdraft fees
    Authorize positive settle negative on debit cards and overdrafts
    Regulation E: Stop payments, error investigation, and resolution
    Transfers from savings on overdrafts
    Regulation DD on product changes
    Deposit Disclosures: What ownership types get what?
    FDIC digital logo changes effective May 1
    Update on beneficial ownership
    Old practices – affidavits of loss on CDs
    Handling POAs, estates, and trusts

  • Health Savings Accounts: Financial Institution vs. Customer Responsibility

    What are the HSA contribution limits for 2025?
    How are employer and employee contributions reported?
    What do we do if a customer contributes too much to an HSA?
    How do we replace funds for overpayment due to a medical procedure?
    What happens to the HSA when the owner dies?
    How do we handle online transfers between HSA and non-HSA accounts?
    What happens if an HSA account is overdrawn?

  • The Right of Setoff: What Institutions Need to Know

    The legal requirements to create a right of setoff
    The difference between a contractual right of setoff and a statutory right of setoff
    The differences between setoff, garnishment, and foreclosure of security interest, and why these terms are frequently misused
    What happens when a third party is competing with your financial institution’s right of setoff
    How the automatic stay in bankruptcy affects the right of setoff

  • What to Do When a Customer Dies

    Documents required upon the death of an individual
    Actions to be taken on deposit accounts owned by the decedent
    How to deal with the decedent’s estate or lack thereof
    How to handle death as a default on a loan
    Mortgage servicing rules that impact consumer mortgage loans after death
    What to know about doing business with the borrower’s estate

  • Deposit Operations: First Quarter Update

    Who is liable to whom on checks? Altered, forged, and fraudulent itemsRule 9
    Regulation CC Inflation Changes
    FDIC Logo, Advertising, and Digital Changes
    Regulation E Unauthorized Transactions, Stop Payments, and Reopening Closed Accounts
    IRA Update: Domestic Abuse, Emergency Savings, Terminal Illness exceptions and repayments
    Nonresident Alien Interest Reporting
    Overdrafts and Junk Fees

  • Opening New Accounts – Part 1 (3 Part Series)

    6-Step Account Opening ProcessTIN Compliance
    Personal Account Ownership Overview
    Personal/Consumer Account Difficult Scenarios
    Opening Accounts for Minors – UTMA
    Who Can Access An Account During Lifetime And At Death

  • Opening New Accounts – Part 2 (3 Part Series)

    Business Account DocumentationResolutions – Purpose and Proper Completion
    Business Taxation Options and Why We Have To Care
    Sole Proprietorships
    General, Limited, Limited Liability, and Limited Liability Limited Partnerships
    Limited Liability Company and Series LLC
    Determining LLC Business and Tax Classification
    Profit and Non-Profit Corporations
    Understanding Sub-Chapter S Corporations (S-Corps)
    Non-Profit Associations, Social Clubs, and Charitable Organizations

  • Opening New Accounts – Part 3 (3 Part Series)

    Defining Trustee, Personal Representative, and Fiduciary Roles and ResponsibilitiesTIN Compliance for Trust, Minor and Fiduciary Accounts
    Proper Account Titling
    Formal vs. Informal Trust Comparison
    Key Questions to Ask When Setting Up Trust Accounts
    Six Pieces of Required Information For all Trust Accounts
    Revocable vs. Irrevocable Trust Accounts
    Payable on Death (POD)
    As Trustee For, In Trust For, Totten Trusts
    Minor Accounts

  • The Rules and Regulations Governing ACH Transactions (1.8 AAP Credits)

    This webinar is ideal for ACH operations professionals, compliance officers, risk managers, and anyone responsible for ensuring the proper execution of ACH transactions. By the end of this session, you will have a grasp of the rules and regulations that govern ACH transactions and be well-prepared to apply them effectively in your organization.

  • IRA Beneficiary Payouts Workshop

    This interactive session is ideal for CSRs, tellers, operations department reps, call center employees, and anyone who determines who the beneficiaries are for payout options.