DEI Journey Step 6: Evaluation, Monitoring and Governance
Evaluation, monitoring and governance ensure that the work we are doing is having the desired impact. Without these key areas of accountability our strategy could be falling short. Creating consistent systems that check our progress should be a part of the initial strategy. On-going monitoring, measuring and reporting allows for reporting of progress and adds visibility and momentum to the DEI efforts.
Next Steps
- Review The DEI Communication Video with Gina Coleman, Chief Diversity Officer for PNC.
- Engage your communications department.
- Consider how you can use your current communication resources.
- Determine your main audiences, both internal and external.
- What is the cadence of communication for each audience?
- What tools are available for those audiences to use in support of your DEI initiatives?
- Create a communications template containing your audience, the key communication topics, frequency, due dates and assigned responsibilities.
- Review the references below to help guide your communication strategy.
Renee Spero
Renee Spero is a Global Diversity and Inclusion executive in the Human Resources division of Bank of America. In this role, she is responsible for the enterprise’s diversity & inclusion learning portfolio and development programs. She implements and manages numerous award-winning programs, including the Women’s Executive Development Program (WEDP), Diverse Leader Sponsorship Program (DLSP), and Next Level Leadership Program. Renee has spent most of her career at Bank of America in various employee and human performance roles. She is passionate about helping individuals to grow while enabling success and supporting the greater good.
Renee joined the company in 1994 as a Sales Manager within the Consumer Customer Sales and Service organization. She transitioned from that role into a Learning Manager position supporting both the Retail and Mortgage divisions. After working in Consumer and Global Learning, Renee joined the Global Human Resources division as a Generalist supporting the Technology and Operations functions. Specifically, she supported the Consumer Technology and the Global Delivery Center of Expertise (GDCE), which provided global opportunities in India and the United Kingdom and an assignment based out of New York. She later transitioned to a role advising the Global Technology and Operations leaders and employees, partnering directly with the Operations organization. That led to a similar role as the Learning and Leadership Development Executive in the Consumer and Small Business organization. Renee’s experiences and responsibilities across human resources include employee relations, organizational effectiveness and development, leadership development, learning, performance, and talent management.
Prior to joining Bank of America, Renee spent five years at Key Bank of New York in the Consumer business in various functions, including Sales Manager, Banking Center Manager, and Sales Training Manager.
Renee resides in Charlotte with her family. She is an active volunteer and top fundraiser within Susan G. Komen of Charlotte. Renee is the founder of Hattie’s Heroes, a non-profit organization raising $100K to date in the quest to end cancer. In addition, she recently joined the boards of WeRock and Isabella Santos Foundation (ISF). These organizations are of significant importance as they’ve had a personal impact on her family.