• HMDA and Its Data Points

    OnCourse (Online)

    Financial institution employees have always struggled with HMDA reporting. And changes over the last few years have made the HMDA rules even more difficult to understand.

  • Test

    test

  • NCEL and RMA Charlotte Chapter Networking Social

    Join us for a joint networking social between the RMA Charlotte Chapter and the NC Emerging Leaders on Wednesday, December 18th, at One South. We have the golf simulator reserved from 5:00 PM – 7:00 PM, and there will be food and drinks provided for attendees! This will be a great opportunity to network between […]

  • Branch Manager Bootcamp: Managing a Successful Branch

    Objective:Branch Manager Bootcamp: Managing a Successful Branch focuses on the foundation skills of a Branch Manager. Managers learn the key elements of managing a successful branch: selecting the team, staffing and scheduling, procedures, and building the team. Key Skill Transfers/Takeaways: Learning to create an energetic and productive workplace. Learning to manage the branch team and […]

  • Talent Management: Hiring for the Right Fit and Unlocking Performance and Potential (1.5 SHRM-CP Credits)

    Learn how to attract top talent by understanding the candidate’s perspective and creating a compelling hiring processExplore the challenges of modern recruitment and how to overcome them
    Discover key attributes and strategies to match the right people to the right roles
    Understand the importance of cultural fit and its impact on team success
    Uncover the role of coaching in unlocking performance and developing potential
    Learn the success factors that drive high-performing teams
    Strategies for maintaining engagement and ensuring long-term team success

  • Check Frauds and Scams

    Remember the common components of a check
    Handle account holders who present counterfeit items
    Distinguish between recover rights on alterations, fraudulent items, and forged endorsements
    Use Regulation CC Holds and other tools to prevent loss
    Identify check washing, cash back scams, fraudulent items, check kiting, and other types of check fraud
    Listen to what your account holder is saying to determine if check is legitimate

  • IRA Reporting to the IRS: Getting it Right!

    What boxes need to be completed on the 1099-R IRA distribution reporting?What is the definition of a “Recipient” for reporting purposes?
    What alphabetical and/or numerical codes are used in box 7 of the 1099-R for each type of withdrawal?
    How do we report IRA owner and beneficiary names on the 5498?
    What types of contributions report in which box?
    How do we report repayments, postponed contributions, and late rollovers?
    Can the 5498 be used as the annual RMD notice to customer in required distribution?
    How can we minimize incorrect reporting by accessing reports before submission to the IRS?
    What are the steps for correcting a bank reporting error?

  • Bank Accounting: Boot Camp on the Basics – 5 Part Series

    An overview of the Accounting Standards Codification (ASC) and the concept of Generally Accepted Accounting Principles in the United States (U.S. GAAP) and the role of the Financial Accounting Standards Board (FASB)Examples and exercises to illustrate accounting transactions for major asset, liability, equity, income, and expense items will play a significant role in the learning experience
    Discussions related to basic and important internal controls with description of why controls are important to the overall accounting and financial reporting process of the institution
    The basic concept of consolidation accounting with sample eliminating entries will be provided
    Take-away accounting exercises will be provided to participants after each session
    The presentation materials and the extensive exhibit take-aways provide a future reference source to all participants on the accounting topics covered

  • Adverse Action Compliance Workshop (3 CRCM Credits)

    How and when to notify applicants when denying a loan applicationHandling withdrawn applications
    Processing counteroffers
    Common errors and audit findings in the adverse action process
    Second reviews of adverse action notices for dual purposes
    The interplay of ECOA and FCRA for adverse actions
    Current requirements for business applications and an outline of pending small business application handling (can you say 1071?)
    Ideas/tips/tools from other bankers to try in your bank

  • The UCC for Lenders

    Overview and UCC definitionsArticle 9 secured transactions
    Perfection and attachment
    Rules of priority
    UCC forms and how they work: UCC-1, UCC-3, UCC-5, UCC-11
    Common mistakes: debtor names, collateral descriptions, filing locations
    Titled assets
    Special rules for intellectual property
    Special filing offices

  • Understanding & Using the Medallion Signature Guarantee Accurately

    Explain the basic laws governing the medallion signature guarantee programsDetermine when to utilize the medallion signature guarantee stamp
    Recognize potential conflicts of interest
    Understand the warranties represented by the stamp and the potential liability your institution faces if these are breached
    Identify best practices to mitigate risk to you and your institution
    Distinguish between signature guarantees, medallion signature guarantees, and notaries

  • Introduction to Consumer Lending

    Learn about the basics of consumer lendingExplore marketing consumer loans
    Gain an understanding of how institutions make consumer lending decisions based on the five C’s of credit
    Review the basics of consumer loan structure, support, documentation, and compliance with an auto loan, RV loan, and HELOC as examples
    Apply consumer lending through “case studies”

  • CRE Appraisals: Regulations and the Review Process

    Overview of guidelines and issues critical to CRE appraisalsThe five minimum standards and what they really mean
    Types of reviews, as suggested by the guidelines
    Administrative/compliance review, plus a sample checklist
    Technical/internal review, plus a sample checklist
    Outside/third-party review, plus sample comments
    Ideas for setting dollar limits
    Ideas for screening for Uniform Standards of Appraisal Practice (USPAP) as of Jan. 1, 2020
    Appraisal review outcomes and when to request revisions

  • Credit Push Fraud Compliance: Navigating the Latest ACH, RTP, and FedNow® Rule Changes and Requirements (1.8 AAP Credits)

    The mechanics of credit push fraud: How fraudsters exploit weaknesses in electronic payment systemsACH Rule Updates: New requirements designed to mitigate fraud risks, including their impact on your operations.
    RTP Rules and Compliance: Specific guidelines and best practices to protect against fraud in real-time payments
    FedNow Fraud Prevention: Explore the built-in security features and rule requirements aimed at safeguarding instant payments
    Practical Strategies: Implementing effective fraud detection and prevention measures across your payment systems

  • Alert! Proposed BSA/AML Program Rule Changes

    Statement on the Purpose of an AML/CFT Program RequirementInserting the Term “CFT” Into the Program Rules
    Defining “AML/CFT Priorities”
    “Effective, Risk-Based, and Reasonably Designed” AML/CFT Program Requirements
    Risk Assessment Process
    Identifying and Evaluating ML/TF and Other Illicit Finance Activity Risks
    Review of Reports Filed Pursuant to 31 CFR Chapter X
    Other Components of an Effective, Risk-Based, and Reasonably Designed AML/CFT Program

  • 2025 Deposit Regulatory Update: All-Day Streaming (7 CRCM Credits)

    Reopening closed accountsGiving customers information on their accounts promptly
    Recurring overdraft fees
    Authorize positive settle negative on debit cards and overdrafts
    Regulation E: Stop payments, error investigation, and resolution
    Transfers from savings on overdrafts
    Regulation DD on product changes
    Deposit Disclosures: What ownership types get what?
    FDIC digital logo changes effective May 1
    Update on beneficial ownership
    Old practices – affidavits of loss on CDs
    Handling POAs, estates, and trusts

  • Bank Accounting: Boot Camp on the Basics – 5 Part Series

    An overview of the Accounting Standards Codification (ASC) and the concept of Generally Accepted Accounting Principles in the United States (U.S. GAAP) and the role of the Financial Accounting Standards Board (FASB)Examples and exercises to illustrate accounting transactions for major asset, liability, equity, income, and expense items will play a significant role in the learning experience
    Discussions related to basic and important internal controls with description of why controls are important to the overall accounting and financial reporting process of the institution
    The basic concept of consolidation accounting with sample eliminating entries will be provided
    Take-away accounting exercises will be provided to participants after each session
    The presentation materials and the extensive exhibit take-aways provide a future reference source to all participants on the accounting topics covered

  • Health Savings Accounts: Financial Institution vs. Customer Responsibility

    What are the HSA contribution limits for 2025?
    How are employer and employee contributions reported?
    What do we do if a customer contributes too much to an HSA?
    How do we replace funds for overpayment due to a medical procedure?
    What happens to the HSA when the owner dies?
    How do we handle online transfers between HSA and non-HSA accounts?
    What happens if an HSA account is overdrawn?

  • Branch Manager Bootcamp: Leading Service Excellence

    Objective:This session focuses on the relationship building process to identify how to gain the trust of your client, gain a larger share of wallet, and present solutions that solve your clients’ needs. Key Skill Transfers/Takeaways: Mastering pre-call planning. Learning to call virtually or in-person on the right (most profitable) clients and prospects. Building relationships with […]