Objective:Branch Manager Bootcamp: Managing a Successful Branch focuses on the foundation skills of a Branch Manager. Managers learn the key elements of managing a successful branch: selecting the team, staffing and scheduling, procedures, and building the team. Key Skill Transfers/Takeaways: Learning to create an energetic and productive workplace. Learning to manage the branch team and […]
Learn how to attract top talent by understanding the candidate’s perspective and creating a compelling hiring processExplore the challenges of modern recruitment and how to overcome them
Discover key attributes and strategies to match the right people to the right roles
Understand the importance of cultural fit and its impact on team success
Uncover the role of coaching in unlocking performance and developing potential
Learn the success factors that drive high-performing teams
Strategies for maintaining engagement and ensuring long-term team success
Remember the common components of a check
Handle account holders who present counterfeit items
Distinguish between recover rights on alterations, fraudulent items, and forged endorsements
Use Regulation CC Holds and other tools to prevent loss
Identify check washing, cash back scams, fraudulent items, check kiting, and other types of check fraud
Listen to what your account holder is saying to determine if check is legitimate
What boxes need to be completed on the 1099-R IRA distribution reporting?What is the definition of a “Recipient” for reporting purposes?
What alphabetical and/or numerical codes are used in box 7 of the 1099-R for each type of withdrawal?
How do we report IRA owner and beneficiary names on the 5498?
What types of contributions report in which box?
How do we report repayments, postponed contributions, and late rollovers?
Can the 5498 be used as the annual RMD notice to customer in required distribution?
How can we minimize incorrect reporting by accessing reports before submission to the IRS?
What are the steps for correcting a bank reporting error?
An overview of the Accounting Standards Codification (ASC) and the concept of Generally Accepted Accounting Principles in the United States (U.S. GAAP) and the role of the Financial Accounting Standards Board (FASB)Examples and exercises to illustrate accounting transactions for major asset, liability, equity, income, and expense items will play a significant role in the learning experience
Discussions related to basic and important internal controls with description of why controls are important to the overall accounting and financial reporting process of the institution
The basic concept of consolidation accounting with sample eliminating entries will be provided
Take-away accounting exercises will be provided to participants after each session
The presentation materials and the extensive exhibit take-aways provide a future reference source to all participants on the accounting topics covered
How and when to notify applicants when denying a loan applicationHandling withdrawn applications
Processing counteroffers
Common errors and audit findings in the adverse action process
Second reviews of adverse action notices for dual purposes
The interplay of ECOA and FCRA for adverse actions
Current requirements for business applications and an outline of pending small business application handling (can you say 1071?)
Ideas/tips/tools from other bankers to try in your bank
Explain the basic laws governing the medallion signature guarantee programsDetermine when to utilize the medallion signature guarantee stamp
Recognize potential conflicts of interest
Understand the warranties represented by the stamp and the potential liability your institution faces if these are breached
Identify best practices to mitigate risk to you and your institution
Distinguish between signature guarantees, medallion signature guarantees, and notaries
Overview and UCC definitionsArticle 9 secured transactions
Perfection and attachment
Rules of priority
UCC forms and how they work: UCC-1, UCC-3, UCC-5, UCC-11
Common mistakes: debtor names, collateral descriptions, filing locations
Titled assets
Special rules for intellectual property
Special filing offices
Learn about the basics of consumer lendingExplore marketing consumer loans
Gain an understanding of how institutions make consumer lending decisions based on the five C’s of credit
Review the basics of consumer loan structure, support, documentation, and compliance with an auto loan, RV loan, and HELOC as examples
Apply consumer lending through “case studies”
Overview of guidelines and issues critical to CRE appraisalsThe five minimum standards and what they really mean
Types of reviews, as suggested by the guidelines
Administrative/compliance review, plus a sample checklist
Technical/internal review, plus a sample checklist
Outside/third-party review, plus sample comments
Ideas for setting dollar limits
Ideas for screening for Uniform Standards of Appraisal Practice (USPAP) as of Jan. 1, 2020
Appraisal review outcomes and when to request revisions
The mechanics of credit push fraud: How fraudsters exploit weaknesses in electronic payment systemsACH Rule Updates: New requirements designed to mitigate fraud risks, including their impact on your operations.
RTP Rules and Compliance: Specific guidelines and best practices to protect against fraud in real-time payments
FedNow Fraud Prevention: Explore the built-in security features and rule requirements aimed at safeguarding instant payments
Practical Strategies: Implementing effective fraud detection and prevention measures across your payment systems
Statement on the Purpose of an AML/CFT Program RequirementInserting the Term “CFT” Into the Program Rules
Defining “AML/CFT Priorities”
“Effective, Risk-Based, and Reasonably Designed” AML/CFT Program Requirements
Risk Assessment Process
Identifying and Evaluating ML/TF and Other Illicit Finance Activity Risks
Review of Reports Filed Pursuant to 31 CFR Chapter X
Other Components of an Effective, Risk-Based, and Reasonably Designed AML/CFT Program
Reopening closed accountsGiving customers information on their accounts promptly
Recurring overdraft fees
Authorize positive settle negative on debit cards and overdrafts
Regulation E: Stop payments, error investigation, and resolution
Transfers from savings on overdrafts
Regulation DD on product changes
Deposit Disclosures: What ownership types get what?
FDIC digital logo changes effective May 1
Update on beneficial ownership
Old practices – affidavits of loss on CDs
Handling POAs, estates, and trusts
What are the HSA contribution limits for 2025?
How are employer and employee contributions reported?
What do we do if a customer contributes too much to an HSA?
How do we replace funds for overpayment due to a medical procedure?
What happens to the HSA when the owner dies?
How do we handle online transfers between HSA and non-HSA accounts?
What happens if an HSA account is overdrawn?
An overview of the Accounting Standards Codification (ASC) and the concept of Generally Accepted Accounting Principles in the United States (U.S. GAAP) and the role of the Financial Accounting Standards Board (FASB)Examples and exercises to illustrate accounting transactions for major asset, liability, equity, income, and expense items will play a significant role in the learning experience
Discussions related to basic and important internal controls with description of why controls are important to the overall accounting and financial reporting process of the institution
The basic concept of consolidation accounting with sample eliminating entries will be provided
Take-away accounting exercises will be provided to participants after each session
The presentation materials and the extensive exhibit take-aways provide a future reference source to all participants on the accounting topics covered
Objective:This session focuses on the relationship building process to identify how to gain the trust of your client, gain a larger share of wallet, and present solutions that solve your clients’ needs. Key Skill Transfers/Takeaways: Mastering pre-call planning. Learning to call virtually or in-person on the right (most profitable) clients and prospects. Building relationships with […]
Proposed AML/CFT Program ChangesBeneficial Ownership Update
SAR Decision-Making
Writing a Good SAR Narrative
Customer Identification Program and Customer Due Diligence
High-Risk Customers and the Questionnaire
314a and 314b
Record Keeping – funds transfers and monetary instruments
The legal requirements to create a right of setoff
The difference between a contractual right of setoff and a statutory right of setoff
The differences between setoff, garnishment, and foreclosure of security interest, and why these terms are frequently misused
What happens when a third party is competing with your financial institution’s right of setoff
How the automatic stay in bankruptcy affects the right of setoff
A bi-monthly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
Review effective commercial loan write-upsDiscuss types, styles, and components parts
Cover the financial analysis section
Assess the company’s strategic plan and management’s strengths/ weaknesses
Analyze the risk assessment and mitigation section as a summary of the loan presentation
Summarize the concepts by reviewing three loan write-ups