Branch managers are responsible for placing and reviewing appropriate holds on funds, providing accurate disclosures in a timely manner, and identifying and reporting suspicious activity – all while providing outstanding service and effectively managing staff members.

We will dive into the regulations from A to Z and back again and focus on the specific requirements and guidelines that affect your role and responsibilities as a branch manager. We’ll also provide tools to assist you in all facets of your responsibilities, including branch and cash audits, meeting regulatory requirements, identifying red flags, and answering accountholder questions.