This session is ideal for tellers, frontline staff, and supervisors who want to improve customer interactions, enhance their recommendation skills, and contribute to the success of their institution through exceptional service. Whether new to the role or experienced, participants will gain practical tools they can immediately implement at their stations.
These rules impact anyone in your institution who has direct dealings with customers, such as Customer Service Representatives and tellers. But others are impacted as well, like loan officers and others who make important customer-related decisions. Compliance officers, auditors, attorneys, and management too will benefit from this information, as well, as they often are the ones who must draft these complex programs, administer them, and audit them.
This session is ideal for BSA officers, compliance officers, security officers, marketing, training, branch administration, and new accounts.
This session is ideal for financial institution legal counsel, managers, supervisors, notaries, and potential new notaries.
This session is ideal for IT and IS professionals who need to understand the strategic and regulatory aspects of cybersecurity to better support their organization’s goals. Attendees will gain valuable insights into current cybersecurity threats, regulatory guidance, and best practices for developing a robust cybersecurity program.
This interactive session is ideal for CSRs, tellers, operations department reps, call center employees, and anyone who determines who the beneficiaries are for payout options.
The course is designed for those who understand the basis of bank accounting and desire to have a deeper understanding of accounting for more complex activities. In addition, a member of the accounting team that participates in the audit process and works with the bank’s financial statement auditors will improve their understanding of the basic concepts behind the audit assertions and control activities that apply to key areas of the bank’s financial statements, to include the basic concepts of consolidations and preparing a set of consolidated financial statements.
This session is ideal for supervisors, branch managers, department heads, and anyone else who wants to build better relationships with all generations.
This session is ideal for anyone who manages others.
Bracket recognizes the unique challenges financial institutions face with real estate assets. Their full scope real estate transaction model is configured to expedite your operations, save money, improve compliance, and support your team’s success. They have created the first national commercial real estate sales platform designed from the ground up to transact commercial real estate […]
Virtual Compliance School consists of two tracks, Lending and Deposits, and is designed for entry-mid level compliance personnel. In 2025, the MBA, NCBA and VBA will join together to host the virtual school with a three day Lending track and a one day Deposits track.
Compliance and Risk eLearning Regulatory compliance training for banking and financial services is essential to lowering risk, but building your own program isn’t feasible. FIS® Regulatory University / RegU On Demand features a library of over 350 courses covering safety and soundness, consumer protection, high and emerging risk issues, and other topics relevant to multiple […]
The world of banking changes fast, and that goes for the mortgage industry as well. The American Mortgage Conference brings together decision-makers, investors, top financial leaders, and mortgage practitioners of every kind each year. The next conference will be hosted at the Francis Marion Hotel in Charleston, SC, May 13-14. We hope to see you […]
Day 1-Basic/Intermediate Level For Basic/Intermediate training, topics include… Auditing the Lending Function, Auditing the Allowance for Credit Loss (CECL) Auditing Asset/Liability Management Day 2-Manager/Director Level For the Manager/Director training, topics include… Data Governance New IIA Standards Current Regulator Environment AI Governance M&A Due Diligence Trends in Audit Findings – Benchmarking results
ICBA CRA Solutions, a Community Bank Services-endorsed vendor, is inviting all North Carolina bankers to a complimentary webinar on May 20 at 10:30 AM! In preparation for the final rule on the modernization of the CRA, banks need a solid foundation for their CRA Compliance program. This complimentary webinar session will include: strategies for a […]
Objective: Branch Manager Bootcamp: Managing a Successful Branch focuses on the foundation skills of a Branch Manager. Managers learn the key elements of managing a successful branch: selecting the team, staffing and scheduling, procedures, and building the team. Key Skill Transfers/Takeaways: Learning to create an energetic and productive workplace. Learning to manage the branch team […]
Protecting Financial Institutions from Human-Centric Cyber Threats Cybercriminals are evolving—and increasingly exploiting people instead of just technology. From phishing and social engineering to deepfakes and AI deception, human vulnerabilities are a growing risk for financial institutions. In this 45-minute webinar, plus a 15-minute Q&A, discover how psychological factors like fatigue and digital overload are exploited—and […]
In the worlds of business and industry, the biggest constant is change. This conference covers a myriad of topics aimed to comprehensively address the trends and solutions accounting professionals and business leaders need to understand in order to position their organizations for future success. Sign up and save! If you are attending in person, use this […]
As executive orders and legal challenges reshape the Diversity, Equity, and Inclusion (DEI) landscape, companies are adapting their strategies to remain compliant while maintaining inclusive workplaces. How can organizations integrate DEI principles into broader business operations, ensure employee engagement, and evolve terminology to create a “Welcoming, Winning, World-Class Workplace”? Join us for an exclusive webinar […]
Discount Code: CWWW25 As executive orders and legal challenges reshape the Diversity, Equity, and Inclusion (DEI) landscape, companies are adapting their strategies to remain compliant while maintaining inclusive workplaces. How can organizations integrate DEI principles into broader business operations, ensure employee engagement, and evolve terminology to create a “Welcoming, Winning, World-Class Workplace”? Join us for […]